Step into the captivating world of animal well-being, where every detail—from medical care to mental enrichment—is designed to support the health of our furry, feathered, and scaly residents. Watch our veterinary care team in action as they provide check-ups and treatments to native species, and enjoy enriching encounters with our ambassador animals through interactive puzzles and naturalistic habitats that promote both physical and emotional wellness. You might be surprised to learn how their carefully crafted diets—tailored to meet each animal’s unique nutritional needs—aren’t so different from our own meal prep routines.
All of this comes to life at the Wild Care Center, located along the Museum’s outdoor boardwalk trail. This state-of-the-art facility offers a behind-the-scenes look at our veterinary suite, animal nutrition center, and ambassador habitats. With a literal window into the world of animal care, the Wild Care Center connects guests to the dedication and science behind the Museum’s commitment to wildlife health and conservation.s of animal welfare, fostering a deeper appreciation for Virginia’s native wildlife.
Veterinary Clinic:
At the Wild Care Center, guests can observe our dedicated veterinary team in action. Led by Dr. Jay Rivais, DVM, CertAqV, the team includes licensed veterinary technician Natalie Clapp and veterinary assistant Cat McClain. Together, they perform a wide range of essential medical tasks—including physical exams, radiographs, surgical procedures, laboratory diagnostics, medication preparation, and more—ensuring the highest standard of care for our animal residents.
Nutrition Center:
Our Animal Nutrition Center is where every animal’s diet is carefully prepared to meet their unique nutritional needs. This state-of-the-art facility features restaurant-grade ingredients and professional equipment, ensuring the highest quality of care. Key features include a walk-in refrigerator and freezer, a designated grain storage room, a commercial dishwasher, and viewable food preparation counters that allow guests to observe the process firsthand.
Designed and constructed by local partners James River Architects and W.M. Jordan, this innovative new facility includes numerous sustainable and energy-conserving design features, including recycled materials, exterior glass with bird-strike deterrent features, and variable refrigerant flow (VRF) equipment for its HVAC systems.
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To learn more about this project, or to create a family legacy, contact [email protected].
For additional information about the project, including available naming opportunities, contact [email protected].
